Privacy Policy

At The Daily Grind Cafe, located at 45 Oak Street, Pleasantville, NY 10570, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. This policy applies to information we collect from you in our cafe, on our website (www.dailygrindcafe.com), through our mobile applications, and through other interactions you may have with us.

Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: This includes information that can identify you, such as your name, email address, phone number, mailing address, and payment information (credit card details). We collect this information when you create an account, place an order, make a reservation, sign up for our newsletter, participate in a survey, or contact us directly.
• Non-Personal Information: This includes information that does not directly identify you. This can include your IP address, browser type, device information, browsing history on our website, and demographic data. We collect this information automatically through cookies, web beacons, and other tracking technologies.
• Usage Data: Information about how you use our Services, including the pages you visit, the features you use, the dates and times of your visits, and the duration of your sessions.
• Location Data: With your consent, we may collect location data from your device to provide location-based services, such as finding the nearest cafe or offering location-specific promotions.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: To fulfill your orders, process payments, manage reservations, and provide customer support. We also use your information to improve our website, mobile applications, and other Services, as well as to develop new features and offerings.
• Communication: To send you transactional emails (e.g., order confirmations, reservation reminders), marketing communications (e.g., newsletters, promotions), and important updates about our Services and policies. You can opt-out of receiving marketing communications at any time.
• Personalization: To personalize your experience on our Services, such as recommending dishes or specials that may interest you based on your past orders and preferences.
• Analytics: To analyze trends, track user behavior, and measure the effectiveness of our marketing campaigns.
• Legal Compliance: To comply with applicable laws and regulations, respond to legal requests, and protect our rights and interests.
• Security: To protect the security and integrity of our Services and your information, including detecting and preventing fraud, unauthorized access, and other illegal activities.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share information with third-party service providers who help us operate our business, such as payment processors, email marketing providers, website hosting providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share information with our business partners to offer you special promotions or services. We will only do this with your consent.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
• Aggregated and Anonymized Data: We may share aggregated and anonymized data with third parties for research, marketing, or other purposes. This data cannot be used to identify you personally.

Cookies and Other Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity on our website and mobile applications. Cookies are small text files that are stored on your device and allow us to recognize you when you return to our Services. Web beacons are small electronic images that are embedded in web pages or emails and allow us to track your activity. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services. For more detailed information, please see our Cookies Policy.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information, such as payment information, during transmission.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access Controls: We restrict access to your personal information to authorized employees and service providers.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact our Data Protection Officer, Eleanor Vance, at privacy@dailygrindcafe.com or by mail at 45 Oak Street, Pleasantville, NY 10570. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Daily Grind Cafe
45 Oak Street
Pleasantville, NY 10570
Phone: (914) 741-5000
Email: privacy@dailygrindcafe.com

Data Protection Officer: Eleanor Vance